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 Frequently Asked Questions

1.   Is prior approval required to use a residential premise as a HO?

2.   What is the rationale for limiting the number of non-residents engaged in the business to a maximum of 2?

3.   Why are uses like conducting tuition classes, dress making/embroidery lessons, repair of household appliances, electrical products, footwear, etc, beauty/hair-dressing and massage therapy services not allowed under the new HO Scheme?

4.   Am I allowed to carry out small businesses in my home if I do not employ any external persons outside the household?

5.   What is the validity period for the HO authorisation?

6.   Do I need to register my business with ACRA?

7.   Why is the display of signage disallowed?

8.   Do I have to submit the Management Corporation's approval to URA before I can register the HO use?

9.   Who can apply?

10.   Can a tenant of a private residential property use their rented premises as a home office under the scheme?

11.   Am I required to pay any fee and how is the fee to be paid? Why is a fee required?

12.   How long will it take URA to respond to me?

13.   Do I need to obtain any approval from other government agencies?

14.   What if I wish to terminate the use of my unit as a HO?

15.   Am I allowed to vary the scope of my business after I have obtained authorisation for my HO use?

16.   What will happen if any of the terms and conditions of the HO scheme is infringed upon?

17.   Is development charge (DC) payable for HO use?

18.   If my application for a HO is authorised, what would be the property tax rate that is applicable to me?

19.   Can money lending business be allowed under the HO scheme?



Is prior approval required to use a residential premise as a HO?

Private residential premises
The change of use of private residential premises for HO will be automatically authorised once the proposed HO is registered with URA. Registration with URA is required to ensure that the business complies with the HO guidelines before it is allowed to operate. The residential character of the private and public housing estates must not be compromised. If the HO use creates disamenities and results in complaints, the use may be required to terminate.

HDB Residential Flats
Applicants who wish to use their HDB residential flats for HO are required to seek prior approval from HDB. No further approval from or registration with URA is required.

Executive Condominium (EC)
Applicants who wish to use their EC flats for HO are required to register with URA. No approval from HDB is required.



What is the rationale for limiting the number of non-residents engaged in the business to a maximum of 2?

The limit of 2 non-residents engaged in the business is intended to ensure that the scale of the business activity is kept small so as to minimise the possible disamenity to the neighbouring residential properties.



Why are uses like conducting tuition classes, dress making/embroidery lessons, repair of household appliances, electrical products, footwear, etc, beauty/hair-dressing and massage therapy services not allowed under the new HO Scheme?

These uses are not allowed under the new HO Scheme because the scale of activities with external employees and visitors/customers could cause disturbance and adversely affect the amenity of the neighbours.



Am I allowed to carry out small businesses in my home if I do not employ any external persons outside the household?

Small scale businesses undertaken by the resident himself/herself without the employment of external persons can be permitted in residential premises without planning permission provided the operation does not cause any disturbance, noise, smell, fumes nuisance or other amenities problems to the neighbours.



What is the validity period for the HO authorisation?

Upon successful registration with URA, a one-time permit for home office use will be granted.



Do I need to register my business with ACRA?

Yes, under the scheme you are required to register your business with ACRA unless the businesses are exempted from registration under the Business Registration Act. For more details, please contact the ACRA directly by clicking Here.



Why is the display of signage disallowed?

The display of signage in the residential areas may affect the amenity of areas and the residents who use the residential premises primarily for dwelling purposes. It may also alter the residential character of our housing estates.



Do I have to submit the Management Corporation's approval to URA before I can register the HO use?

All HO use in private residential premises must be registered with URA and comply with the prevailing HO guidelines. There is no need to submit the MC's approval to URA for HO registration. However, you are advised to seek the approval of the Management Corporation to ensure that the HO use is in accordance with the by-laws of the development.



Who can apply?

Anyone who are owners/tenants/authorised occupiers of private residential properties.



Can a tenant of a private residential property use their rented premises as a home office under the scheme?

Yes, a tenant is allowed to register his/her rented residential premises for HO use with URA provided that he/she has obtained the prior consent from the owner.



Am I required to pay any fee and how is the fee to be paid? Why is a fee required?

Yes, a non-refundable administration fee of $20(inclusive of GST) is required when you register the HO use with URA via Online Business Licensing Service (OBLS). You can use either Visa, MasterCard, Direct Debit through Internet Bank Account and FlexiPay. The fee is to cover some operating expenditure.



How long will it take URA to respond to me?

The HO use authorisation will be issued immediately when the HO use is successfully registered and payment received.



Do I need to obtain any approval from other government agencies?

The user has to obtain all relevant approvals and permits from other government agencies when necessary, before commencing the HO use. For fire safety, the Fire Safety and Shelter Bureau(FSSB) requires the HO user to comply with the following requirements although no separate approval from FSSB is needed:
  • Self-contained smoke detector shall be installed in the unit to cover the office area
  • Each residential unit shall be maintained as a fire compartment at all times. There should be no opening or removal of separating wall to combine multiple units into one
  • Suitable types of fire extinguisher (water or multi-purpose type) shall be installed within the unit to cover the office area.

For any clarifications on FSSB requirements, click here to contact FSSB directly.




What if I wish to terminate the use of my unit as a HO?

No approval from URA is required if you wish to terminate the HO use. The premises shall be reverted back to residential use.



Am I allowed to vary the scope of my business after I have obtained authorisation for my HO use?

If you wish to vary the scope of your business, you will have to ensure that the business complies with the guidelines of the HO Scheme. There is no need for you to register the HO again.



What will happen if any of the terms and conditions of the HO scheme is infringed upon?

Non-compliance of the conditions or the planning guidelines will be subject to enforcement action. The HO authorisation may be terminated.



Is development charge (DC) payable for HO use?

No DC is leviable for the change of use from a premises approved for residential use to HO use provided there is no additions/alterations work being proposed to increase the floor area of the residential unit.



If my application for a HO is authorised, what would be the property tax rate that is applicable to me?

As long as the HDB flats and private properties are still being principally occupied by the owners as residences, the owner-occupier concessionary tax rate would continue to apply. The owner-occupier concessionary rate is 4%.

For more clarifications, please click here to contact the Property Tax Department (IRAS) directly.




Can money lending business be allowed under the HO scheme?

Money lending business cannot be allowed in residential premises as the activities may attract extraneous human and vehicular traffic and cause amenity problems to the surrounding neighbourhood.







Last updated on 02/10/2009
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